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February 20, 2015 / cbkingston

How to talk to customers when everyone is lying to you

The fabulous Rob Fitzpatrck @robfitz video:

https://www.youtube.com/watch?v=O_xjb7LB7VY

To help your teams make progress, decide on where you want to be in a month’s time. Make it measurable (such as a number). Write it down and commit to it. Then, work out smaller steps for how you can achieve that larger goal. Quick, tight deadlines are your friend as it focuses you. If it’s too overwhelming, then break it down into a smaller goal.

Just a month left of your social Masters experience, so let it be intense and enjoy the intensity of it! It’s an experience you won’t get again so gain the most you can from it, by putting in a strong effort.

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